Luminance Studios Privacy Policy

We collect several types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when you book a session, subscribe to our newsletter, fill out a contact form, or create an account.
• Payment Information: When you make a payment for our services, we collect your payment card details or other financial information necessary to process the transaction. We use secure payment processors to handle this data and do not store your payment card details on our servers.
• Photographic and Videographic Content: During photography and videography sessions, we collect images and videos of you. The ownership of the raw files from the photoshoot remains with Luminance Studios, unless otherwise specified in a written agreement. Usage rights for the final edited images are granted to the client upon full payment for services rendered.
• Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior. We use cookies and similar tracking technologies to collect this data.
• Communication Data: We may keep records of any communication you have with us, including emails, phone calls, and chat logs.

We collect this information through various means, including:

• Directly from you: When you provide information to us through our website or other channels.
• Automatically: When you visit our website, we use cookies and other tracking technologies to collect data.
• From third parties: We may receive information from third-party service providers, such as payment processors and marketing partners.

We use the collected data for the following purposes:

• To Provide Services: We use your personal information to schedule and manage your photography sessions, process payments, and deliver the final edited images and videos.
• To Communicate with You: We use your contact information to respond to your inquiries, provide customer support, send you updates about your bookings, and inform you about our services and promotions.
• To Improve Our Services: We analyze the data we collect to understand how our website and services are used, identify areas for improvement, and develop new features and offerings.
• For Marketing Purposes: With your consent, we may use your email address to send you newsletters, promotional offers, and other marketing communications. You can opt out of receiving these communications at any time.
• To Ensure Security: We use your data to protect our website and services from fraud, abuse, and other security threats.
• To Comply with Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal processes.

We may share your information with:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, cloud storage providers, and marketing platforms.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Partners: With your consent, we may share your information with business partners who offer complementary products or services.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your data during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

You have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to request that we transfer your personal information to another organization.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe.

If you believe that we have violated your privacy rights, you have the right to file a complaint with a supervisory authority.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the latest revision. We encourage you to review this policy periodically.

For information about our use of cookies, please see our Cookies Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Luminance Studios
123 Ocean Drive
Miami Beach, FL 33139
Phone: (305) 555-7468
Email: [email protected]